OUR LOUNGEMILES® LOYALTY SCHEME REWARDS YOU FOR EVERY VISIT
Simply visit a participating lounge 5 times and receive free access into one of our participating lounges.
Please note: Enrollment onto the current LoungeMiles scheme has now ceased with no further LoungeMiles cards being shipped. This is due to a new loyalty scheme arriving Winter 2017.
Customers can still obtain stamps for visits during the transition from our current scheme to our new scheme.
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1. How the scheme works It couldn't be easier to reward yourself. Simply collect a stamp each time you visit a participating Aspire lounge in the UK (unfortunately, the Heathrow Terminal 5 lounge is not part of the LoungeMiles scheme). |
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2. Your Reward Once your card is complete with 5 visit stamps, your next visit is free (upon the card being fully filled in and complete). |
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3. How to Claim For your FREE visit, simply present your 5 stamped card at reception at a participating lounge (making sure your details are fully filled in) and gain free entry. There is no option to pre-book. |
Frequently Asked Questions
Where do I get a LoungeMiles® card from?
Simply pick up your LoungeMiles card from the lounge next time you visit.
I’m part of a card scheme or bought lounge access from a partner site; do I still qualify?
Yes you do.
Are all Aspire lounges in the UK included in the scheme?
No unfortunately not. The Aspire Lounge at Heathrow Terminal 5 is not participating in the LoungeMiles scheme, however, all UK other Aspire lounges are included. Partner lounges are not included in this scheme (such as the Cardiff Airport Lounge). Full list of lounges can be found in our Terms and Conditions.
I am an Annual Membership holder; do I qualify for the scheme?
Yes you do.
When do the cards expire?
24 months after the first issued LoungeMiles stamp.
Did the scheme offer a free £5 retail voucher after 7 visits?
The loyalty scheme did offer this as a benefit, however this was removed from the scheme on 28/06/2016 and is no longer available. If you are in possession of an older LoungeMiles loyalty card and are unsure what to do, please refer to the section below (Important Changes To The LoungeMiles Loyalty Scheme June 2016) and please DO NOT send to the Freepost address as the vouchers will not be fulfilled.
IMPORTANT CHANGES TO THE LOUNGEMILES® LOYALTY SCHEME JUNE 2016